Vanguarda
Shipping Policy
Last Updated: October 5, 2026
At Vanguarda, we are committed to processing and delivering orders as efficiently as possible.
1. Order Processing
Orders are prepared for shipment once payment has been successfully confirmed.
Business days are Monday through Friday, excluding U.S. federal holidays.
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email whenever tracking information is available.
2. Estimated Delivery Time
Delivery times vary by product, supplier, fulfillment location, shipping carrier, and destination. For that reason we do not publish a single delivery estimate that would apply to every item.
Any delivery estimate shown at checkout is provided by the carrier and is not guaranteed.
You will receive tracking by email as soon as your order ships, and you may contact us at any time for the status of a specific order.
3. Where Your Order Ships From
Vanguarda is based in Brazil and sells to customers in the United States.
Your order ships from our suppliers' warehouses in China. It is sent directly to your delivery address, not from a warehouse in the United States and not from a warehouse we operate ourselves.
Because of this:
- Items from the same order may arrive in separate packages;
- Different products may have different delivery times;
- Packaging may vary depending on the fulfillment location.
Receiving multiple packages does not necessarily result in additional shipping charges unless otherwise stated at checkout.
4. Shipping Costs
Shipping is free on every order delivered within the United States. There is no minimum order value and no handling fee.
The shipping cost that applies to your order is always shown at checkout, before you complete the purchase.
Import duties or taxes, if any are charged by the destination country, are not included in the product price and are the responsibility of the recipient.
5. Tracking Information
When tracking is available, customers will receive a tracking number by email after the order has been shipped.
Tracking information may take some time to become active after you receive your shipping confirmation.
Tracking information is provided by the shipping carrier, and updates may not always appear immediately.
6. Shipping Delays
Shipping and delivery may occasionally be delayed due to circumstances including:
- Carrier delays;
- Severe weather;
- Customs inspections or clearance procedures;
- High-volume sales periods;
- Public holidays;
- Transportation disruptions;
- Supply chain issues;
- Natural disasters;
- Incorrect or incomplete shipping information;
- Other events outside our reasonable control.
If we are unable to ship an order within the originally communicated timeframe, we may provide an updated shipping estimate and, where applicable, the option to cancel the affected order.
7. Incorrect or Incomplete Shipping Address
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error in your shipping address, contact us as soon as possible at:
If your order has not yet been processed or shipped, we will make reasonable efforts to update the address.
Once an order has been shipped, we may not be able to modify the delivery address.
If a package is returned because of incorrect or incomplete information provided by the customer, additional shipping charges may apply before the order can be reshipped.
8. Lost or Missing Packages
If tracking shows that your package has been delivered but you cannot locate it, we recommend:
- Checking around the delivery location;
- Checking with household members or neighbors;
- Confirming the shipping address on the order;
- Contacting the shipping carrier.
If the package remains missing, please contact us at:
We will review the situation and assist whenever reasonably possible.
9. Damaged Packages
If your order arrives damaged, please contact us as soon as possible and provide:
- Your order number;
- A description of the issue;
- Photos of the damaged product;
- Photos of the packaging, when available.
Depending on the circumstances, we may provide a replacement, refund, or another appropriate resolution.
10. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible at:
We will make reasonable efforts to accommodate your request before the order enters fulfillment.
Once an order has been processed or shipped, changes or cancellations may no longer be possible.
11. Contact Information
For questions regarding shipping, delivery, or tracking, please contact:
Vanguarda
Rua Santa Cecília, Bloco 14
Emboguaçu
Paranaguá, PR 83209-026
Brazil
Email: support@vanguardastyle.com
Phone: +55 41 99254-7560
Instagram: @vanguardastyle