Vanguarda
Shipping Policy
Last Updated: September 20, 2026
At Vanguarda, we are committed to processing and delivering orders as efficiently as possible.
1. Order Processing
Orders are generally processed within 1–2 business days after payment has been successfully confirmed.
Business days are Monday through Friday, excluding U.S. federal holidays.
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email whenever tracking information is available.
2. Estimated Delivery Time
Estimated delivery times may vary depending on the customer's location, product availability, fulfillment center, shipping carrier, and shipping method.
Most orders are generally delivered within:
4–15 business days after shipment.
Delivery estimates are not guaranteed and may occasionally be affected by circumstances outside our reasonable control.
3. Domestic and International Fulfillment
Some products sold by Vanguarda may be stored, processed, or shipped through domestic or international fulfillment centers.
Because of this:
- Items from the same order may arrive in separate packages;
- Different products may have different delivery times;
- Packaging may vary depending on the fulfillment location.
Receiving multiple packages does not necessarily result in additional shipping charges unless otherwise stated at checkout.
4. Shipping Costs
Shipping costs, when applicable, are displayed during checkout before the customer completes the purchase.
From time to time, Vanguarda may offer free shipping or promotional shipping rates.
Any applicable shipping promotion will be displayed on the website or during checkout.
5. Tracking Information
When tracking is available, customers will receive a tracking number by email after the order has been shipped.
Please allow approximately 2–5 business days for tracking information to become active after receiving your shipping confirmation.
Tracking information is provided by the shipping carrier, and updates may not always appear immediately.
6. Shipping Delays
Shipping and delivery may occasionally be delayed due to circumstances including:
- Carrier delays;
- Severe weather;
- Customs inspections or clearance procedures;
- High-volume sales periods;
- Public holidays;
- Transportation disruptions;
- Supply chain issues;
- Natural disasters;
- Incorrect or incomplete shipping information;
- Other events outside our reasonable control.
If we are unable to ship an order within the originally communicated timeframe, we may provide an updated shipping estimate and, where applicable, the option to cancel the affected order.
7. Incorrect or Incomplete Shipping Address
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error in your shipping address, contact us as soon as possible at:
If your order has not yet been processed or shipped, we will make reasonable efforts to update the address.
Once an order has been shipped, we may not be able to modify the delivery address.
If a package is returned because of incorrect or incomplete information provided by the customer, additional shipping charges may apply before the order can be reshipped.
8. Lost or Missing Packages
If tracking shows that your package has been delivered but you cannot locate it, we recommend:
- Checking around the delivery location;
- Checking with household members or neighbors;
- Confirming the shipping address on the order;
- Contacting the shipping carrier.
If the package remains missing, please contact us at:
We will review the situation and assist whenever reasonably possible.
9. Damaged Packages
If your order arrives damaged, please contact us as soon as possible and provide:
- Your order number;
- A description of the issue;
- Photos of the damaged product;
- Photos of the packaging, when available.
Depending on the circumstances, we may provide a replacement, refund, or another appropriate resolution.
10. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible at:
We will make reasonable efforts to accommodate your request before the order enters fulfillment.
Once an order has been processed or shipped, changes or cancellations may no longer be possible.
11. Contact Information
For questions regarding shipping, delivery, or tracking, please contact:
Vanguarda
Brooklyn, New York
United States
Email: support@vanguarda.com
Instagram: @vanguarda